05 / SHIPPING

Pack for the billing rule, not the product photo.

Estimate actual and volumetric weight, consolidate deliberately and use rehearsal packing when uncertainty matters.

01

List each item’s estimated weight

Use the live listing as the source of truth and record what matters before moving to the next stage.

02

Account for boxes and protective packing

Use the live listing as the source of truth and record what matters before moving to the next stage.

03

Compare actual and volumetric billing

Use the live listing as the source of truth and record what matters before moving to the next stage.

04

Use rehearsal packing when the estimate could change your route

Use the live listing as the source of truth and record what matters before moving to the next stage.

OFFICIAL RESEARCH / 2026

What the official guidance actually says

01

Items receive 90 free days; unpaid parcels have a separate 30-day clock

The warehouse-period page starts each item’s 90 free days when its status becomes Stored and lists a 30-day paid extension for 10 CNY. After a parcel is submitted but before freight is paid, a separate 30-day free parcel-storage period applies. These are different clocks.

Official warehouse storage period
02

Official help pages show two rehearsal price formats

Shopping Guidance describes rehearsal as a 20 CNY pre-pack service, while the Value Added Services table displays 3 USD per parcel. Both explain that the warehouse packs and weighs before one-time freight payment. Treat the live checkout price as controlling.

Official shopping and value-added guidance
03

Some routes bill the higher of two weights

Actual weight includes the goods and packing materials. Volumetric weight is length × width × height divided by the carrier's route-specific divisor. Official examples use 5000, 6000, 7000 or 8000, so a single universal formula is unsafe.

Official weight guidance
04

Route availability depends on the actual parcel

The system screens shipping lines based on product restrictions, destination and parcel characteristics. Official weighing tables show that thresholds and divisors vary by route, so last year's route comparison should not be reused as a current quote.

Official route standards
05

Insurance coverage depends on the selected route

Joyagoo describes coverage categories for customs seizure and parcel loss or damage. Whether insurance is supported—and what is compensated—depends on the country, route and current compensation standard. Never assume every visible route carries the same protection.

Official insurance guidelines
06

Customs, tax and declaration risk remains with the recipient

Official guidance warns that special goods may face returns, fines or taxes and says the recipient is responsible for these risks. System Declaration may be selected automatically, but buyers should review the current route and destination rules before submission.

Official customs guidance
07

Tracking can lag during international transfers

After dispatch, tracking appears in the account's Parcel area. The platform notes that international shipments often pass through multiple transfers, so scan events—especially for small packets—may update late without proving that a parcel is lost.

Official tracking guidance
Joyagoo

Independent guide. Always verify the live listing, route rules and final charges before paying. Information may change.

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